Shipping policy

Thank you for choosing Y2K ANGELS ♡

Every piece is created with love and carefully prepared before it begins its journey to you. Since many of our jewelry pieces are handmade, we kindly ask for your patience while we prepare your dreamy new accessories. ✨

♡ Processing Time

All orders require 3–7 business days for processing before shipment.

During busy seasons, special promotions, or holidays, processing times may take slightly longer due to increased order volume.

Please remember:

Processing Time + Shipping Time = Total Delivery Time

Each order is carefully checked, packed, and prepared before leaving our studio.

Thank you for supporting handmade creations. ♡

♡ Shipping Time

We currently provide reliable tracked shipping services worldwide.

Standard Shipping Time:

✨ 7–20 business days

Shipping times are calculated in business days and may vary depending on:

  • Your shipping location

  • Customs processing

  • Weather conditions

  • Carrier delays

  • Holidays or unexpected circumstances

Business days do not include:

  • Saturdays

  • Sundays

  • Public holidays

♡ Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

All orders include tracking, allowing you to follow your package until it reaches its final destination.

Your tracking status will update until the package is marked as:

“Delivered”

If you have any questions about your tracking information, our Customer Care Angels are always happy to help. ♡

♡ Handmade & Special Orders

At Y2K ANGELS, many of our pieces are carefully handmade and prepared with attention to every detail.

Because of the handmade process:

  • We cannot accept urgent orders without prior confirmation.

  • Production and preparation time cannot be rushed without arrangement.

We truly appreciate your understanding and patience while we create something special for you. ✨

♡ Need Your Order Faster?

Need an express shipping option?

Please contact our Customer Care Team before placing your order:

Email:
hello@y2kangels.com

Our team will check available express shipping options and provide the additional shipping cost.

Express shipping fees must be paid separately before we can arrange expedited delivery.

♡ Holiday & Peak Season Delays

During high-volume shopping periods, including:

  • November sales

  • December holidays

  • Special promotions

please allow additional processing and shipping time.

Orders during these periods may require an extra 1 week for delivery.

We recommend ordering early if your purchase is intended as a gift. 💕

♡ Order Changes & Cancellation

Once your order has been shipped, it cannot be cancelled or modified.

If you need to make changes to your order, please contact us as soon as possible before shipment.

We will do our best to assist you whenever possible.

♡ Shipping Delays

While we always work hard to deliver your order safely and on time, Y2K ANGELS is not responsible for delays caused by circumstances outside our control, including:

  • Incorrect shipping information

  • Customs delays

  • Weather conditions

  • Carrier issues

  • Public holidays

We will always do our best to support you and communicate with the shipping carrier when needed.

♡ Contact Our Customer Care Angels

Need help with your order, tracking, or shipping questions?

We’re always here for you. ✨

Email:

hello@y2kangels.com

Our team usually replies within 48 business hours.

Thank you for being part of the Y2K ANGELS family ♡

✨ Stay dreamy. Stay shining. ✨